Biotech > FAQ > ChemDraw FAQ (Frequently Asked Questions)

During the installation, I receive the following...

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During the installation, I receive the following error message: "1607: Unable to install InstallShield Scripting Runtime".

This is an InstallShield problem. We use InstallShield to install our software. The following tech note on InstallShield's web site should fix the problem: http://consumer.installshield.com/kb.asp?id=Q108158

If for some reason this does not work, then there is another tech note on InstallShield's web site that might help: http://support.installshield.com/kb/view.asp?articleid=Q107094

particularly the new IsScript.msi download on this page which corrects an ALLUSERS issue.

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