When I launch the software, I always get prompte...
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When I launch the software, I always get prompted for codes. It never remembers them.
Make sure you have full write access to the location you have installed the software to, as well as the C Drive. If you do not have full write access during installation, this problem will occur. You will either need temporary full access privileges or you will need to have a network administrator install the software for you.
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